Shipping and Delivery Policy
GENERAL SHIPPING & DELIVERY TERMS
- All parcels are delivered by courier service. Store pick up upon appointment only.
- If the dispatch day falls on Public Holidays, Saturday or Sunday, dispatch will be on the next working day.
- All transit time are subject to courier transport conditions and volume of parcels traffic.
- If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery.
- We are not responsible for wrong or undeliverable addresses.
- In case the courier service returned the parcel due to wrong address, we will contact buyer immediately through phone or email. Shipping fees are payable by buyer for re-delivery. The order is considered complete if there is no reply at all for 7 days. After 7 days, re-delivery is applicable depending on stock availability or refund will be issued should stock went out.
When will I receive my order?
After your order is verified and payment has been cleared we will ship out your order within the following time frame:
- 1- 3 working days (Except Sundays and Public Holidays)
Contact us at firstname.lastname@example.org for questions related to shipping and delivery.